Managed Databases FAQ
Common questions about our managed database services — PostgreSQL, Valkey, Qdrant, and MongoDB (FerretDB) — on NeoCloud.
PostgreSQL
What PostgreSQL versions are supported?
Default: PostgreSQL 16.8. The version can be selected in coordination with the Cloud Services team.
I want to provision a managed PostgreSQL instance myself. Is self-service available?
Not supported in the current infrastructure. Instances are provisioned by the Cloud Services team.
Do you support extensions like pg-vector, pg_cron?
Yes. Extensions can be enabled upon request in coordination with the Cloud Services team.
Can I install custom PostgreSQL extensions?
Not supported in the current infrastructure.
I want to scale my database without downtime. Is that possible?
Not supported in the current infrastructure.
Is PgBouncer available as a managed feature?
Yes. PgBouncer is deployed alongside PostgreSQL via the Percona Operator for connection pooling.
I want to see database-specific metrics (queries, connections, locks). Is that available?
Not supported in the current infrastructure.
I want to configure backups and restore to a point in time. Is that available?
Yes. Full and differential backups are available. Exact frequencies can be defined together with the Cloud Services team.
Is my database data encrypted at rest?
Supported via NetApp NVE (XTS-AES-257). Needs to be enabled first. Data in transit is encrypted via TLS.
Can I bring my own encryption key for the database volumes?
Not supported in the current infrastructure.
I want to migrate my existing database to NeoCloud. Can you help?
Yes. Database migration can be coordinated with the Cloud Services team.
How are PostgreSQL minor/major version updates handled?
PostgreSQL is a managed service. Updates are handled by the Cloud Services team.
Valkey
What Valkey versions are supported?
Default: Valkey 8.1.4. The version can be selected in coordination with the Cloud Services team.
I need high availability with automatic failover. Is that supported?
Yes, with 6 or more nodes (3 primaries + 3 replicas). Note: 3-node clusters provide data sharding only, not high availability.
Does Valkey support data sharding?
Yes. Sharding is active on clusters with 3 or more nodes. Data is distributed across nodes via 16,384 hash slots.
Are automatic backups available?
Yes. Backup policies can be defined together with the Cloud Services team.
I want to resize my Valkey instance (CPU/memory). Is that possible?
Not self-service. Resource changes are handled manually by the Cloud Services team.
Qdrant
What Qdrant versions are supported?
Default: Qdrant 1.13.6. The version can be selected in coordination with the Cloud Services team.
I need a managed Qdrant vector database. Is that available?
Yes. A dedicated Qdrant instance is deployed per customer.
Does Qdrant support high availability, backups, and failover?
Yes. Backup policies can be defined together with the Cloud Services team.
MongoDB (FerretDB)
I need a managed MongoDB-compatible database. Is that available?
Yes. FerretDB provides MongoDB wire protocol compatibility backed by PostgreSQL. A dedicated instance is deployed per customer.
Are backups available for MongoDB?
Yes. Differential and full backups are available through the underlying PostgreSQL infrastructure.