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Managed Kubernetes — Service Terms

Version 1.0 — April 2026

These Service Terms are an integral part of the NeoCloud Master Agreement and define the specific terms for the Managed Kubernetes service.

1. Service Description

The Managed Kubernetes service provides dedicated Kubernetes clusters on OpenStack infrastructure using k0s and k0smotron. Each customer receives an isolated cluster with a dedicated control plane and worker nodes.

Included Features

  • Dedicated k0s Kubernetes cluster with k0smotron control plane
  • Hybrid node types (CPU and GPU)
  • F5 NGINX Ingress Controller
  • Calico CNI networking
  • Velero-based cluster backups
  • cert-manager for TLS certificate management
  • OS patching and antivirus via NebulArc
  • Cluster access via kubeconfig

2. Pricing Dimensions

Pricing is based on the following dimensions:

DimensionUnitDescription
Worker nodesPer node / monthBased on selected flavor (CPU, RAM, disk)
GPU nodesPer node / monthBased on GPU type (L4, L40S, H200, B200)
StoragePer GB / monthPersistent volume storage
Network trafficPer GBEgress traffic

Refer to the NeoCloud price list for current rates.

3. Customer Responsibilities

  • Managing workloads deployed on the cluster
  • Configuring RBAC for team access
  • Managing application-level backups beyond Velero cluster backups
  • Deploying and managing any additional tooling (logging, service mesh, etc.)

4. Limitations

  • Kubernetes version upgrades are not supported in the current infrastructure
  • Auto-scaling is not supported in the current infrastructure
  • Cluster monitoring and dashboards are not supported in the current infrastructure
  • Windows worker nodes are not supported

5. Definitions

TermDefinition
ClusterA Kubernetes cluster consisting of a control plane and one or more worker nodes
Worker NodeA virtual machine running Kubernetes workloads
Control PlaneThe k0smotron-managed Kubernetes API server and related components